Can I put insulation on top of your LED light fittings?
• Yes, any fitting marked as IC-F or IC allows for insulation to be installed on top of the fitting itself
• New Zealand approved insulation includes products such as GreenWool Roll-Form
Do your LED models sit flush with the ceiling to stop air movement?
• Yes they do. If installed as per our instructions they will create a barrier for air movement, so they also provide an element of safety due to the reduction in the movement of a house fire into ceiling cavities
What colour is CCT?
• CCT is an acronym for “Correlated Colour Temperature” which simply means the colour of the light that you see emitted from your downlight
Warm White or Natural White?
• It comes down to both personal preference and the application of lighting when selecting light colour. We offer two CCT options (correlated colour temperatures) to choose from, Natural White and Warm White
o Warm white provides a familiar look of halogen lighting in terms of colour and is great at providing an ambience to a room with a clean warm glow. Warm White is recommended for bedrooms, formal lounges, dining rooms, and any area requiring an ambience
o Natural white light is a highly white appearing light source that sits right in the centre between yellow and blue light but does not emit either. Natural white light is a practical light source - its clean bright appearance is good for offices, kitchens, ensuites, bathrooms, and garage areas where bright clean light is required
Do I need to change the 'bulb' of my LED fitting?
• LED fittings feature a solid state printed circuit board with an LED array fixed to the board, and hence are non-replaceable or user serviceable
What is the lifespan of the LED modules you use in LED?
• Tests have confirmed a life expectancy of around 30,000 hours
What is the lifespan of your drivers?
• The lifespan depends on a number of factors including temperature, humidity, placement, variability in temperature etc. If installed in accordance with operating instructions, the life of the drivers exceeds 30,000 hours
Can I use my own driver with your LED lights?
• No, our driver systems are specifically developed and calibrated for use with our products. Use of third party driver systems is notoriously risky and due to the variability in quality, power output, and longevity
• Use of a third party driver on any of our products without our permission will result in your warranty being revoked
Will your downlights stop air from moving between the ceiling and living room?
• All of our downlight fittings are classed as closed and abutted and create a barrier to air movement between the roof and living areas. Our downlights do not present a chimney effect that is typically presented by halogen and R80 incandescent style fittings
How does stopping the air flow into the ceiling benefit me?
• A significant amount of heat can be lost by having open or semi-open fittings in a household or business promises. This has a knock off effect by increasing the energy cost in heating a room as a proportion of the heat is lost into the ceiling cavity. Closed fittings essentially eliminate this problem, meaning less energy to heat a room and an energy saving
I live near the sea. Will your fittings rust?
• All of our fittings are made using high grade aluminium and are highly resistant to corrosion. You should not experience any adverse effect by having our fittings in your soffits/home near the sea. This is including our silver/metallic trim variation
• Please note that the driver units must not come into contact with liquid or salt spray at any time. This may cause premature failure of the driver unit
My ceiling height is greater than 2.4m or is on a 10 degree tilt. Are your LED fittings suitable for me?
• The greater the ceiling height, the greater light dispersion that will occur. No light is ‘lost’ by having a greater ceiling height however you will gradually lose light intensity or LUX
• This concept is similar to a flashlight, if you are close up it is very intense, but if you move away the spread of the light increases and the intensity decreases. Similarly with tilted ceilings, you will have a gradual loss of intensity as the height of the ceiling increases
• Recommended maximum ceiling height is 2.7m
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