Q. Does this replacement filter fit all HRV systems?
A. Yes, it is a universal size for all units
Q. Does it come with instructions?
A. Yes, the instructions are on the box and they include photos.
Q. Is the filter easy to install?
A. Yes! Climb up into the roof space, remove the tape from the box system then pull the old filter out, slide the new filter in and tape the box up with the new tape provided. Easy.
Q. How long does it take for me to receive the filter?
A. Please allow 3-4 working days
Q. Is there a courier charge?
A. Yes, the cost is a one off fee of $5.00 for standard delivery in New Zealand (no matter how many you order). For rural delivery the cost is $15.00.
Q. How do I pay...Is this a secure payment system?
A. You can either pay by direct payment into the Green Sheep bank account or you can pay by credit card via PayPal. Click on 'Buy Now' and follow the 3 step process. Both systems are secure and we guarantee your satisfaction.
Q. What does the purchase include?
A. The purchase includes the filter and special heat resistant tape. The tape is used to hold the unit together.
Q. What will I need to carry out the installation?
A. You will need a sharp knife to help remove the old tape. A mask and a torch are highly recommended...also, don't forget to take the new filter up with you!